Service Guarantee

Nobel's quality objectives are as follows

Guangzhou Nuobeer Automation Equipment Co., Ltd. Service Guarantee

Service Guarantee:
Our unit has a very capable service team, which is in charge of special personnel and arranged in a unified manner. All service personnel have rich work experience. The factory also regularly conducts theoretical lectures and technical training for service personnel to keep them abreast of new products. Technology, continuously improve service levels, thereby enriching the service force. Please contact us in time if you need the above services after the supply contract becomes effective and the product is delivered.
1. When the product is delivered, we can send technical service personnel to carry out tracking services, and the appearance and quantity of the product will be inspected by the buyer's technical personnel when the product is unpacked;
2. Free installation guidance-during the installation, we will send personnel to guide the installation;
3. Free commissioning ------We will send personnel to conduct on-site power-on commissioning for the installed products;
4. Free on-site escort operation ------ We will send technical service personnel to assist during the power-on operation of the user unit; and have the responsibility to continue to provide free operation technical training to the buyer's operator;
5. Free warranty during the warranty period-the warranty period is 12 months after the product is put into operation. During the warranty period, if there is an operation failure due to product quality problems, we will replace the damaged components and accessories free of charge;
6. Lifetime paid warranty ------If the product exceeds the warranty period and the components or accessories are damaged during operation, we will provide it to you. You will pay a certain cost. We will send professional and technical personnel for free replacement services. .



Commitment before and after sale:

pre-sale service:
We will provide you with the necessary inspection facilities and all technical consulting services; during the production and processing of the product, you can send personnel to the manufacturer to supervise production, supervision and testing, and debugging; we will notify you in writing when the equipment is completed Come to the unit for inspection; the buyer can send technical personnel of the user unit to our unit for technical training before the product is shipped, during production or after delivery.

After-sales service:
1. When the product is delivered, we can send technical service personnel to carry out tracking services, and the appearance and quantity of the product will be inspected by the buyer's technical personnel when the product is unpacked;
2. Free installation guidance-during the installation, we will send personnel to guide the installation;
3. Free commissioning ------We will send personnel to conduct on-site power-on commissioning for the installed products;
4. Free on-site escort operation ------ We will send technical service personnel to assist during the power-on operation of the user unit; and have the responsibility to continue to provide free operation technical training to the buyer's operator;
5. Free warranty during the warranty period-the warranty period is 12 months after the product is put into operation. During the warranty period, if there is an operation failure due to product quality problems, we will replace the damaged components and accessories free of charge;
6. Lifetime paid warranty ------If the product exceeds the warranty period and the components or accessories are damaged during operation, we will provide it to you. You will pay a certain cost. We will send professional and technical personnel for free replacement services. .

Service Guarantee:

Our unit has a very capable service team, which is in charge of special personnel and arranged in a unified manner. All service personnel have rich work experience. The factory also regularly conducts theoretical lectures and technical training for service personnel to keep them abreast of new products. Technology, continuously improve service levels, thereby enriching the service force. Please contact us in time if you need the above services after the supply contract becomes effective and the product is delivered.